Friday, November 2, 2018

Presentation Skills



https://www.cnblogs.com/Zachary-Fan/p/Speech.html
状态比语言更重要
  前面也提到了,有时候我们的演讲会有问答环节,在问答环节其实是一个1:1Talk的过程。经大脑研究表明,大多数人在对话时只能全神贯注前三、四句话。所以在这个黄金时间段内的回答决定了对提问者的效果。另外在1:1Talk中,需要多进行鼓励式的回应,分为口头(“太棒了”、“不错”等等)、半口头(“嗯”、“对”等等)、非口头(微笑)。
  在某些场合(如进行危机公关的会议等),这个环节也是容易遇到刁难和攻击的,文中提到的建议是:
在对方发泄完之前,一定不要反驳对方。
  最后,在真的遇到危机的时候,切忌不能沉默或者搪塞掉。正如前面的内容提到的,人性天然倾向消息的事物,在没有任何观点的引导之前,我们习惯于下消极的结论。我们可以通过讲述以下几点来化解危机:
  1.我们确实知道的事情。
  2.我们不知道的事情。
  3.我想到的事情。
  4.你能做的事情。
  5.你可以从我这里获得的希望。


  6.这样做的意义。


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